Last Updated: March 13, 2025.

1. Introduction and Acceptance

By accessing or using the services provided by Bebanoch Solutions LLC (“Bebanoch”, “we”, “our”), including our website (bebanochsolutionsllc.com) and air cargo transportation services (“Services”), you (“Customer”, “you”, or “your”) agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please refrain from using our Services.

2. Definitions

Shipment: Any cargo, goods, or freight tendered to Bebanoch for transportation.

Contract of Carriage: The legally binding agreement between Bebanoch and the Customer governing the transportation of shipments.

Prohibited Items: Items that are not permitted to be shipped due to legal, regulatory, or safety restrictions.

Declared Value: The value specified by the Customer for the shipment, serving as the maximum liability for loss, damage, or delay unless additional insurance is purchased.

3. Services Provided

Bebanoch Solutions LLC offers air cargo transportation and related logistics services worldwide. Our Services include:

- Shipment booking and tracking

- Assistance with documentation (e.g., airway bills and customs declarations)

- Coordination with chain partners and third-party logistics providers

All Services are subject to availability, applicable laws, and regulatory requirements.

4. Shipping, Handling, and Documentation

Accurate Information: Customers must provide complete and accurate shipment details (including weight, dimensions, origin, destination, and any required customs documentation). Inaccurate information may result in delays or additional charges.

Packaging Requirements: Customers must ensure shipments are adequately packaged. Bebanoch reserves the right to refuse improperly packaged shipments.

Documentation: A bill of lading or airway bill must accompany each shipment. Customers must supply any additional documentation required for international transport and customs clearance.

5. Pricing, Payment, and Fees

Rates and Charges: Shipping rates are based on weight, dimensions, destination, and service level. Additional fees may apply.

Payment Terms: Payment is due upon booking or as otherwise agreed. Failure to pay may result in shipment delays.

Billing Disputes: Any disputes regarding charges must be submitted in writing within 30 days from the invoice date.

6. Liability and Insurance

Liability Limitations: Bebanoch’s liability for loss, damage, or delay is limited to the declared value unless additional insurance is purchased.

Exclusions: Bebanoch is not liable for delays or damages caused by events beyond our control, such as natural disasters, customs issues, or third-party carriers.

Insurance: Customers are encouraged to obtain independent cargo insurance for high-value shipments.

7. Customer Responsibilities

Customers agree to:

- Provide accurate shipment and contact information.

- Ensure shipments comply with all applicable customs, export, and import regulations.

- Avoid shipping Prohibited Items.

- Retain copies of shipping documentation for reference and claims.

8. Indemnification

You agree to indemnify, defend, and hold harmless Bebanoch Solutions LLC, its officers, directors, employees, and agents from any claims, damages, or liabilities arising out of your use of our Services.

9. Amendments and Modifications

Bebanoch Solutions LLC reserves the right to modify these Terms at any time. Updated Terms will be posted on our website, and your continued use of our Services signifies acceptance of the changes.

10. Contact Information

For questions regarding these Terms and Conditions, please contact us at:

Email: cargo@bebanochsolutionsllc.com

*By using our Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.*